1. Data Collection

We collect information required to provide our business management services, including:

  • Account Information: Name, email address, business name, and contact details.

  • Business Data: Information you enter into the ERP (e.g., inventory, sales, customer lists, and employee records).

  • Usage Data: Information on how you interact with our platform to help us improve system performance.

2. How We Use Your Data

We use your data strictly to:

  • Provide, maintain, and support your business operations.

  • Communicate system updates, security alerts, and support responses.

  • Improve our software through anonymized, aggregated statistical analysis (which does not identify you or your customers).

3. Data Storage & Security

  • Location: Your data is stored on secure, third-party cloud infrastructure.

  • Safeguards: We implement industry-standard technical and organizational measures to protect your data against unauthorized access or loss.

  • User Responsibility: You are responsible for maintaining the confidentiality of your login credentials.

4. Data Sharing & Disclosure

  • No Sale of Data: We never sell your business or personal data to third parties.

  • Service Providers: We may share data with trusted third-party partners (e.g., hosting providers or SMS gateways) only as necessary to provide the service.

  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

5. Your Rights and Access

  • Access & Export: You have the right to access the data you store in our ERP and export it for your records.

  • Deletion: You may request the deletion of your account and data. Please note that data from expired accounts is automatically deleted after three (12) months.

  • Correction: You can update your business and account information directly through the ERP dashboard.

6. Remote Support Access

As outlined in our Terms of Service, our support team has default administrative access to your account. This access is used strictly for troubleshooting and consultation purposes, and all staff are bound by strict confidentiality obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notification in the ERP dashboard.